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Health care
We provide affordable and personalized care
How can we help?
- Find care
Find doctors, specialists, locations, urgent care and other services near you
- Patient portal sign-in
Make appointments, get medical records, message your care team and more
- Get the right kind of care
From primary to virtual to urgent care, learn where to go and when
Helpful links
- Pay a bill
Manage your medical bills the fast, easy way
- Patient support
Find contact information and frequently asked questions
11 things to keep in mind for a more healthy lifestyle
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Financial
Accounts to help you save and pay for health care expenses
How can we help?
- Sign in to your account
Manage your HSA, check your balance, transfer a balance and more
- Explore account types
Compare health benefit accounts and learn how each option can work for you
- Pay a bill
The fast, easy way to pay your medical bills online
Helpful links
- Resources
Find contribution limits, savings tools, calculators and eligible expenses
- Account support
Find contact information and frequently asked questions
Mobile app
Manage your account on the go
Get the new mobile app and manage your health accounts anywhere.
Pharmacy
We make it easy to get medications you need, when and where you need them
How can we help?
- Home Delivery Pharmacy
Register or sign in, fill your prescription and have it delivered right to your door
- Specialty Pharmacy
Register or sign in and fill your specialty prescriptions for complex therapies
- Infusion Pharmacy
Register or sign in and manage your infusion therapies
- Genoa Healthcare
Manage your medications for mental health and complex conditions
Helpful links
- Optum Rx
For people with pharmacy insurance benefits through Optum Rx
- Track orders
Track your home delivery and specialty order
- Pharmacy support
Find contact information and answers to frequently asked questions
Mobile app
Optum Rx on the go
Request refills, track order status, manage billing information and much more.
Get help with every kind of health benefit account — from HSAs to FSAs, HRAs and more.
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Help us get you to the right place
Choose your account type to get started.
Optum Financial account holder
If the back of your payment card reads optumfinancial.com or connectyourcare.com
To manage accounts, make payments, view transactions and more
Sign in to Optum Financial support
Email us
Optum Bank account holder
If the back of your payment card reads optumbank.com
Manage your accounts, make payments
and more, or find answers to common questions
For more support:
Email us
Commuter account holder
Sign in to view account balances, eligible transit and parking expenses and more
Commuter support
Sign in to access your commuter benefits
Email us
Other financial resources
Financial resources
More ways to improve your financial wellness
A healthier you starts with a healthy understanding of your health care benefits, costs and the resources available to help you take control of it all
Find resources
New for 2024
Take advantage of higher HSA contribution limits
See new limits
File a claim
See how easy it is with Optum Financial
Watch video
Financial FAQs
Get answers to common account questions
Learn more
Still can't find what you’re looking for? Contact financial phone support
If you want to talk to someone, call us 24/7.
Call 1-866-234-8913
Get quick answers to questions you may have
Online: Sign in to access self-help tools and assistance.
Sign in here if the back of your payment card says optumfinancial.com or connectyourcare.com.
Sign in here if the back of your payment card says optumbank.com.
Phone:Call our customer support center at 1-866-234-8913 for assistance. You can reach us 24/7.
For fastest call routing and handling, please call us at the phone number found on the back of your payment card.
Email: customercare@optum.com
If you have a health savings account (HSA) and flexible spending account (FSA) or health reimbursem*nt arrangement (HRA), here's the contact information you're looking for.
Online: Sign in to access self-help tools and assistance.
Sign in here if the back of your payment card says optumfinancial.com or connectyourcare.com.
Sign in here if the back of your payment card says optumbank.com.
Phone: Our customer support center is available for assistance 24/7. For proper call routing and handling, please call us at the phone number found on the back of your payment card.
You may also contact us at: 1-800-243-5543
Email: accountholderservices@optum.com
Online: Sign in to access self-help tools and assistance.
Phone: Our customer support center is available for assistance 24/7. For proper call routing and handling, please call us at the phone number found on the back of your payment card.
You may also contact us at: 1-800-243-5543
For CERA Transportation please call: 1-877-462-5039
Online: Sign in to access self-help tools and assistance.
Phone:Our customer support center is available for COBRA assistance from 7 a.m. to 7 p.m. CT, Monday through Friday at1-855-687-2021
HealthSafe ID is our leading technology that strengthens website authentication protocols and enhances the security of your account by adding dual-factor authentication so it remains safe and secure. HealthSafe ID makes signing in easy and more secure.
Get more information here.
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